Merchandising/Replenishment

Michaels in Brownsburg, IN is seeking a team member with availability for a Friday 3AM delivery truck shift (sorting and replenishing floor stocks) and Saturday freight replenishment. Additional hours are available.

Responsibilities

• Deliver friendly customer service and help customers shop, locate products, and find solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards; complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, and planogram (POGs) processes.
• Complete merchandise recovery and maintenance, including returns/go-backs and general store recovery to ensure a well-merchandised, in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
• Interact positively and respectfully with others, even in difficult situations; promote the organization’s vision and values.
• Cross-trained in Custom Framing selling and production (preferred).
• Perform other duties as assigned.

Requirements

• Retail and/or customer service experience preferred.
• Ability to remain standing for long periods of time.
• Ability to move throughout the store, including regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
• Must be at least sixteen (16) years or older.

Work Environment

• Public retail store setting with climate-controlled public areas; some stock rooms may not be climate controlled.
• Outdoor work may be required for retrieving shopping carts or unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Benefits

• 401(k) with employer match (eligibility dependent).
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts and access to partner discount programs.