Merchandising Manager, Diamonds

About the role

The Merchandising Manager, Diamonds is responsible for delighting Quince’s growing customer base by expanding and managing the Diamonds product assortment. This role owns the assortment, revenue, margins, and overall growth trajectory of the Diamonds category, directly tying Quince’s success to its performance. The manager will innovate and execute the emerging categories strategy, partnering with product development and sourcing to align quality, cost, and vendor execution.

Responsibilities

• Own end‑to‑end merchandising for Diamonds, including category strategy, assortment, launches, and performance.
• Influence long‑term planning and deliver near‑term results independently.
• Redefine quality standards for Diamonds used in jewelry across the business.
• Partner closely with Product Development and Sourcing to align quality, costs, and vendor execution.
• Analyze data to drive decision‑making, including sales velocity, margin, return rate, etc.
• Maintain a competitive market pulse and identify white‑space opportunities.
• Leverage data from ratings, reviews, and return rates to conduct quality improvements for any products in the assortment with improvement opportunities.
• Onboard additional best‑in‑class vendors to the Quince model to expand the source base.
• Continuously identify whitespace in the assortment and refine the product roadmap based on new information and learnings.
• May manage Analysts or Assistant Merchants (0–2 direct reports).

Requirements

• Based in San Francisco, California, with a three‑days‑per‑week in‑office requirement.
• 5–7 years of retail merchandising experience in the jewelry category, with expertise in diamonds; luxury experience preferred.
• 1–2 years of people‑management experience.
• E‑commerce and/or direct‑to‑consumer experience preferred.
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities.
• Product‑obsessed with experience leveraging data tools and external sources.
• Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising).
• Highly organized, detail‑oriented, and analytical with a focus on execution, problem‑solving, process improvement, and brand enhancement.
• Continuous learner, highly curious, and proactive when changing course or facing challenges.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Motivated to work in a fast‑paced, collaborative environment with flexibility to stretch beyond functional comfort zones.
• Bachelor’s degree preferred.

Pay

Pay Range: $120,000 USD – $150,000 USD. Bonus and equity may also be provided for eligible roles.

Why Quince?

Joining Quince means being part of a mission‑driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.