Merchandising Manager, Annapolis Mall

About the role

You are a key team member who brings our brand to life for customers and creates meaningful experiences. You will bring your attention to detail to the sales floor each day to keep our stores looking beautiful and operating seamlessly. In partnership with the Store Manager, you’ll manage a team of associates to deliver on the brand's performance goals. You'll enhance the customer experience with our brand standards as your guide.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Make merchandise and product placement updates on the sales floor in line with brand standards.
• Process freight shipments and oversee inventory management.
• Use reporting to make effective merchandising and styling decisions.
• Coach associates on brand behaviors to assist, inspire, and style the customer.
• Communicate daily priorities and assign responsibilities to associates.
• Develop a strong operational dynamic within the team by maximizing brand behaviors.
• Analyze reporting to develop goals for individual and team performance.
• Balance selling responsibilities and overall store operational activities.

Requirements

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Strong leadership, interpersonal, and communication skills
• Able to organize, delegate, and prioritize assignments to meet deadlines
• Takes initiative in making thoughtful decisions and uses sound judgment to solve problems
• Knowledgeable about visual standards and techniques with an ability to implement within brand guidelines

Qualifications

• High school diploma or equivalent
• Experience in retail, fashion, or related field preferred
• Ability to work flexible hours including weekends and evenings

Skills

• Excellent customer service skills
• Strong organizational and problem-solving abilities
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Pay

$19.00 - $23.75 Hourly

Schedule

Regular/Full time

Location

Store 0301-Annapolis Mall-ANN-Annapolis, MD 21401