Merchandising ASM

About the Role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Merchandising Assistant Store Manager, you will:

• Anticipate customer flow and work demand, redirecting efforts and schedules to ensure proper coverage when and where needed.
• Plan for spikes in sales and ensure the store has the in-stock position to support demand.
• Conduct safety walks, monitor use of store power equipment, and coach associates around safe work practices.

The Merchandising Assistant Store Manager leads a team of associates to ensure customers receive exceptional service in a clean, safe, and well-stocked store. You will be accountable for achieving sales and margin goals while driving operational efficiencies and maximizing customer satisfaction. At times, you may provide full leadership over the store.

You will collaborate with peers on the store leadership team, the District Manager, and Area support staff to assess customer needs and develop methods for achieving service, sales, and operational objectives. You may also rotate through Specialty and Operations assignments for cross-training and development.

Travel is not regularly required for this role, but occasional travel may be needed for meetings, trainings, or to support neighboring stores.

Responsibilities

• Lead a team of associates to deliver exceptional customer service.
• Achieve sales and margin goals while driving operational efficiencies.
• Perform manager-on-duty responsibilities, including management of daily store operations.
• Collaborate with the store leadership team and District Manager to assess customer needs and develop strategies.
• Rotate through Specialty and Operations assignments for cross-training.

Requirements

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law (must pass exam within 60 days of employment if required).
• Physical ability to perform tasks requiring prolonged standing, sitting, and other activities necessary for job duties.
• Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Qualifications

• Preferred: Bachelor’s degree in a related field.
• Preferred: 5 years of experience leading service associates in retail or consumer service.
• Preferred: 3 years of experience performing manager-on-duty responsibilities.
• Preferred: Experience in the home improvement retail sector.
• Preferred: Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).
• Preferred: Experience with store computer systems (e.g., Project Tool, Genesis, M2O, Thin Client).

Schedule

Generally scheduled for 48 hours per week; additional hours may be required based on business needs. Requires morning, afternoon, and evening availability any day of the week.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on safe, affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief.