Jobs · Customer Service · Washington

Merchandising ASM

Lowe's Companies, Inc. · Vancouver, WA · 1 mo ago
Customer Service$62k–$104k/yrFull-time

About the role

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Responsibilities

  • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
  • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
  • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
  • Leading a team of associates to ensure customers receive exceptional service while shopping in a clean, safe, well‑stocked store.
  • Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in‑store experience.
  • At times, providing full leadership over the store.
  • Collaborating with peers on the store leadership team as well as the District Manager and Area support staff to assess customer needs and develop methods for achieving service, sales, and operational objectives.
  • May be asked to rotate through Specialty and Operations assignments for cross‑training and development.

Schedule

Salaried: generally scheduled for 48 hours; more hours may be required based on the needs of the business. Requires morning, afternoon and evening availability any day of the week. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

Requirements

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Must be able to lift 25 pounds without

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