Merchandising ASM

About the role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Assistant Store Manager, you will lead a team of associates to ensure exceptional service in a clean, safe, well-stocked store while achieving sales and margin goals, driving operational efficiencies, and maximizing customer satisfaction.

At times, you may be expected to provide full leadership over the store. You will collaborate with peers on the store leadership team, the District Manager, and Area support staff to assess customer needs and develop methods for achieving service, sales, and operational objectives. This role may also involve rotating through Specialty and Operations assignments for cross-training and development.

Travel is minimal but may be required occasionally for meetings, trainings, or to support neighboring stores.

Responsibilities

• Anticipate customer flow and work demand, redirecting efforts and schedules to ensure proper coverage.
• Plan for sales spikes and ensure the store maintains adequate in-stock positions to meet demand.
• Conduct safety walks, monitor the use of store power equipment, and coach associates on safe work practices.
• Lead and develop a team of associates to deliver exceptional customer service.
• Achieve sales and margin goals while driving operational efficiencies.
• Perform manager-on-duty responsibilities, including management of daily store operations and processes.
• Collaborate with the store leadership team and district/area staff to assess customer needs and develop strategies.
• Rotate through Specialty and Operations assignments for cross-training and development.

Requirements

• 2 years of experience leading associates in a retail environment.
• 3 years of experience working in a fast-paced, cross-functional work environment.
• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations.
• Experience using Microsoft Office Suite.
• Ability to obtain sales-related licensure or registration as required by law (must be obtained within 60 days of employment if required by state or local municipality).
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Qualifications

• Preferred: Bachelor’s degree in a related field.
• Preferred: 5 years of experience leading service associates in retail or consumer service.
• Preferred: 3 years of experience performing manager-on-duty responsibilities.
• Preferred: Experience in the home improvement retail sector.
• Preferred: Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing).
• Preferred: Experience with store computer systems (e.g., Project Tool, Genesis, M2O, Thin Client).

Schedule

Generally scheduled for 48 hours per week; more hours may be required based on business needs. Requires morning, afternoon, and evening availability any day of the week.

Pay

Pay Range: $62,000.00 - $104,000.00 annually. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

For information regarding our benefit programs and eligibility, please visit our benefits page.