Merchandiser I LF

Responsibilities

• Service Excellence and Operational Optimization
• Coordinates backstock management/support and account merchandising with the Delivery Driver on assigned account delivery days.
• Unloads and moves product repetitively using appropriate equipment throughout shift while maintaining a clear, clutter-free and organized work area/backroom/sales floor in all assigned customer accounts.
• Stocks all windows, cold boxes, coolers, hot shelves and displays in retail accounts quickly and efficiently to manage inventory and selling spaces.
• Troubleshoots and resolves account problems and/or escalates to Delivery Driver or Sales Account team as needed.
• Ensures assigned accounts are delivery ready on schedule delivery days to ensure optimization of Delivery Driver time in account.
• Ensures service excellence in assigned accounts working collaboratively with the Delivery Driver and Sales Account team.
• Account Management Support and Relationship Building
• Collaborates with the Account Manager to provide feedback on inventory, helps to identify selling and display opportunities and build the overall customer relationship in each assigned account.
• Walks the account for service and merchandising opportunities and pairing with Andrews’ portfolio.
• Builds and maintains displays and executes placement of signage and other merchandising items.
• Troubleshoots and resolves account problems and/or escalates to Delivery or Account team as needed.
• Communicates any changes in the retail landscape either from competitive activity or new retail account opportunities (e.g., more display space, new locations, additional window/cooler space, new retail beer/display strategies, etc.).
• Merchandising Support Responsibilities
• Performs routine merchandising activities; stocking and rotating, organizing, and refilling back stocks, cold boxes/coolers, shelves, beer caves and displays adhering to all quality and rotation policies ensuring service levels are maintained.
• Ensures service levels and compliance rates for each assigned account are met or exceeded.
• Rotates product to ensure all quality standards and compliance regulations are maintained/achieved.
• Works with Coaches/Leadership to record and track OOS in each assigned account.
• Sets prices appropriately and meets the standard of visibility.
• Keeps backroom and inventory areas clean and organized.
• Notifies manager of any product breakage in an account.
• Completes and documents all retail calls (GoSpotCheck or other tracking tool) and provides feedback to Account Manager, Regional Merchandising Manager, Merchandising Service Manager, or DSM to ensure appropriate inventory levels and exceptional customer service in all assigned accounts.
• Checks in and out with appropriate Store representatives to inform about all work completed and ask if additional service is needed.

Requirements

• A qualified candidate for the Merchandiser role should satisfy the expectations below:
• Required Merchandiser I
• Current Valid Driver License
• Must Have Dependable Vehicle to Use During Daily Shift; Must Carry Required Level of Insurance
• Ability to Perform Basic Math and Write Legibly
• Preferred Merchandiser I
• High School Graduate or Equivalent Certificate
• Previous Distribution Business Experience or Other Consumer Product Goods (CPG) Experience
• Previous Beer Industry Experience
• Proven Communication Skills

Qualifications

• A qualified candidate for the Merchandiser role should satisfy the expectations below:
• Required Merchandiser I
• Current Valid Driver License
• Must Have Dependable Vehicle to Use During Daily Shift; Must Carry Required Level of Insurance
• Ability to Perform Basic Math and Write Legibly
• Preferred Merchandiser I
• High School Graduate or Equivalent Certificate
• Previous Distribution Business Experience or Other Consumer Product Goods (CPG) Experience
• Previous Beer Industry Experience
• Proven Communication Skills