Merchandise Team Lead

Responsibilities

• Demonstrate excellent guest service skills and maintain a positive attitude towards Guests, Team Members and Management.
• Ensure all merchandise is attractively displayed and stock is maintained according to visual merchandising standards.
• Develop and train employees on product knowledge, sales techniques, and customer service best practices.
• Analyze sales performance data to develop strategies for exceeding sales goals and improving store performance.
• Handle guest inquiries and resolve issues with professionalism and efficiency.
• Collaborate with area supervisor to plan promotional events and maximize merchandise visibility throughout the park.
• Maintain a neat, friendly, and pleasant demeanor.
• Oversee daily store operations, including opening and closing procedures, Point of Sale procedures, and inventory management.
• Correct issues as they arise and bring any uncertainties to the attention of the Management Team promptly.
• Responsible for enforcing all Park and Department policies and procedures, effectively issuing discipline as needed.
• Develop basic understanding of damages, transfers, and orders Assist supervisor with handling daily inventory control functions.
• Maintain full compliance of all Cash Handling policies and procedures

Qualifications

• Theme Park experience preferred
• Must be organized with excellent time management skills with ability to work flexible and varied shifts
• Must be punctual and have a good attendance record
• Good verbal and written communication skills
• Must be able to interact well with internal team members while maintaining a professional atmosphere
• Must be able to follow and uphold all Six Flags Policies and Procedures
• Must be able to lift 10-50 lbs.

Pay

This position pays $12/hr

Schedule

Flexible and varied shifts are required