Merchandise Team Lead

Responsibilities

• Communicate daily staffing concerns to Area Leadership and Management
• Maintain positive, professional relationships with all team members, serving as an example
• Perform weekly inventory cycle counts for fast-selling items in Merchandise shops
• Aid guests with purchases and product inquiries, offering personalized recommendations
• Maintain visually appealing merchandise displays and ensure inventory levels are adequately stocked
• Provide quality guest service by offering information in person regarding products and services
• Clean and maintain displays, shelves, counters, stock areas, and tables
• Receive, retrieve, organize, and stock shelves, counters, tables, or display racks with products
• Monitor areas to detect theft and assist in protecting park assets
• Aid with inventory counts and maintain accurate records
• Keep work and guest areas clean, neat, and organized
• Perform other duties as assigned

Qualifications

• Energetic and outgoing personality
• Demonstrate self-sufficiency and the ability to work independently in single-staffed locations
• Proficiency in inventory management systems
• Strong organizational and communication skills
• Attention to detail and ability to multitask
• Knowledge of products to determine guests’ needs and desired merchandise
• Ability to provide verbal direction and assistance to guests
• Ability to provide quality guest service in person and via telephone
• Ability to monitor areas to detect theft and assist in protecting park assets
• Ability to keep work and guest areas clean and organized
• Availability to work flexible hours, including weekends and holidays