Merchandise Coordinator, Creative Services - Pottery Barn

About the Team

You will be part of a collaborative team responsible for creating elevated imagery to showcase our new and signature products. As part of Williams-Sonoma, Inc., a leader in home lifestyle and retail, the Sample Coordinator is part of a Photo Team that drives customer engagement and profitability through compelling visual storytelling.

About the Role

In this role, you will work closely with a passionate and collaborative group of team members. The Sample Coordinator will provide support for the Photo Producers and Photo Managers, acting as a liaison between the merchants, warehouse, and photo teams in studio to coordinate merchandise readiness for shoots. You will also support Photo Managers in big-picture planning and partner with merchants to streamline processes. This role is ideal for someone detail-oriented, organized, a great communicator, and quick. We strive for operational excellence in support of our photo creative. This role requires being onsite at our Richmond Studios—5 days a week.

Responsibilities

• Cross-check sample information and track down issues to resolution
• Prepare sample info notes for Photo Manager
• Work closely with the Warehouse Team to update sample orders and issues
• Partner with Merchants for sample coordination
• Spearhead meetings with Merchants for sample coordination and process improvements
• Support Photo Producers with studio projects

Requirements

• BA/BS degree or equivalent experience preferred
• Previous experience in photo shoots preferred
• Proficient in Microsoft Office (Excel, Word, Outlook), Google Suite, SharePoint, Airtable, and Miro

Skills

• Working knowledge of photo shoots and process
• Strong problem-solving skills with a solution-oriented mindset
• Highly organized and detail-oriented
• Strong written and verbal communication
• Collaborative team player
• Adaptable—responds well to changes in direction, timelines, and priorities

Our Culture & Values

We believe that taking care of our people is vital to our success and strive to offer equitable and transparent practices for all. We prioritize connection, growth, and well-being. Our associates are encouraged to bring their authentic selves to work so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them together. We nurture an open, inclusive environment for all. Our differences—whatever they may be—are valued, explored, and appreciated. Together, we’re creating a more just and inclusive company culture where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead and connect.

We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial, and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

Pay

The expected starting pay range for this position is $26–$30 per hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include benefits, paid time off, merit, and bonus opportunities.