Merchandise Coordinator – Consumer Products

About the role

This role supports multiple stages of the product development lifecycle, including being the key connector between Merchandise, Logistics, and Warehouse teams.

Responsibilities

• Coordinate end-to-end merchandise logistics, including inbound and outbound shipments, stock transfers, and internal shipping requests across all locations.
• Serve as the primary liaison between Merchandise, Logistics, and Warehouse teams, ensuring accurate documentation, timely deliveries, and inventory integrity.
• Manage internal communications and support store openings and merchandise launches to ensure operational readiness and execution.
• Act as the primary liaison with the Logistics and Warehouse teams to coordinate inbound and outbound shipments;
• Ensure all goods are shipped, received, and delivered according to PO requirements, timelines, and quality standards;
• Create and process internal shipping requests to support the timely movement of merchandise, supplies, and promotional materials between locations;
• Partner closely with the Logistics team to coordinate shipments, monitor tracking information, and proactively address delivery delays or issues;
• Create and manage stock transfer requests for all shows and locations, ensuring accurate inventory allocation and timely movement of merchandise to support operational needs;
• Create commercial invoices and all other supporting documentation for domestic and international stock transfers, ensuring accuracy and timely processing;
• Serve as the primary point of contact for internal requests, coordinating with cross-functional teams to ensure timely and accurate fulfillment.

Qualifications

• Associates degree in Supply Chain Management, Business, Merchandising or a related field, or on the job/work equivalent experience;
• At least one year of experience working in traditional and/or non-traditional logistics outlets;
• Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions;
• Excellent time management skills and ability to prioritize tasks effectively;
• Knowledge of ethical sourcing and sustainable practices is a plus;
• Strong attention to detail and robust organizational and communication skills;
• Knowledge of all MS Office, SAP and Adobe Products is an asset;
• Fluent in English, both written and spoken;
• Ability to travel as required, sometimes internationally;

Skills

• Hard skills:
• Associates degree in Supply Chain Management, Business, Merchandising or a related field, or on the job/work equivalent experience;
• At least one year of experience working in traditional and/or non-traditional logistics outlets;
• Ability to work in a fast-paced, dynamic environment and adapt to changing market conditions;
• Excellent time management skills and ability to prioritize tasks effectively;
• Knowledge of ethical sourcing and sustainable practices is a plus;
• Strong attention to detail and robust organizational and communication skills;
• Knowledge of all MS Office, SAP and Adobe Products is an asset;
• Fluent in English, both written and spoken;
• Ability to travel as required, sometimes internationally;