Merchandise Coordinator

About the role

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. Creates a positive internal and external customer experience.

Responsibilities

• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
• Trains and mentors Associates on established merchandising and processing principles.
• Ensures merchandise is properly tagged, hung, secured, and coded.
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
• Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
• Monitors productivity of team and coaches as necessary.
• Organizes and rotates back stock for easy replenishment.
• Maintains and upholds merchandising philosophy and signage standards.
• Maintains all organizational, cleanliness and recovery standards for the backroom area.
• Ensures compliance with recycling and, where applicable, hazardous waste programs.
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
• Provides and accepts recognition and constructive feedback.
• Partners with Management on Associate training needs to increase effectiveness.
• Ensures adherence to all labor laws, policies, and procedures.
• Promotes credit and loyalty programs.
• Supports and participates in store shrink reduction goals and programs.
• Promotes safety awareness and maintains a safe environment.

Who We’re Looking For

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player, working effectively with peers and supervisors.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Able to train others.
• 1 year retail and 6 months of leadership experience.

Benefits

• Associate discount.
• EAP; smoking cessation; bereavement.
• 401(k) Associate contributions.
• Child care & cell phone discounts.
• Pet & legal insurance.
• Credit union; referral bonuses.
• 401(k) match.
• Medical/dental/vision.
• HSA; health care FSA.
• Life insurance; short/long term disability.
• Paid parental leave; paid holidays/vacation/sick.
• Auto/home insurance discounts.
• Scholarship program; adoption assistance.

Pay

This position has a starting pay range of $17.90 to $18.40 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.