Merchandise Associate- NCAA Hall of Champions

About the role

The role involves assisting guests with their overall experience while maximizing sales within the retail kiosks. The primary responsibility is to create a legendary experience for fans each time they enter the store.

Responsibilities

• Aid guests with their overall experience while maximizing sales within the retail kiosks.
• Answer guests' questions regarding Hall of Champions equipment, including retail & interactive kiosks, displays, and theater.
• Complete quick and friendly retail transactions with customers.
• Maintain general cleanliness of the Hall of Champions equipment and retail fixtures.
• Stock, organize, and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives.
• Absorb daily inventory control, weekly cycle counts, and a twice-yearly physical inventory of the Hall of Champions merchandise (or as requested).
• Absorb oversight of capturing all sales records (POS) on all admission tickets & merchandise sold out of the Hall of Champions.
• Perform Total Customer Experience.

Qualifications

• A high school diploma or equivalent.
• One to three months related experience and/or training, or equivalent combination of education and experience.
• Highly motivated and self-sufficient, capable of managing multiple tasks and adapting to changing situations.
• Strong verbal communication skills and interpersonal skills for interacting with customers, staff, and NCAA contacts.
• Basic computer skills, including Microsoft Office, Word, Excel, Outlook.
• Knowledge of products and quality focus.

Benefits

• Competitive salary, commensurate with experience.
• A generous benefits package that includes medical, dental, vision, life, and disability insurance.
• Paid vacation.
• 401(k) plan.