Merchandise Associate

About the role

As a Customer Service Associate, you will deliver a positive shopping experience, maintain store cleanliness, and support operational standards. You will engage with customers to provide excellent service and promote store programs while ensuring an organized sales floor.

Responsibilities

• Support merchandise presentation, processing, and recovery to maintain an organized sales floor
• Maintain store cleanliness, safety, and loss prevention standards
• Assist in cross-training across store areas to support business needs
• Adhere to company policies, labor laws, and safety procedures
• Participate in shrink reduction and store recovery efforts
• Provide and receive feedback to foster a positive store culture
• Support customer interactions and process transactions

Qualifications & Skills

• Excellent customer service skills
• Strong communication and organizational abilities
• Ability to multi-task in a fast-paced environment
• Flexible schedule availability
• Physical ability to lift objects as required
• Retail experience preferred