Merchandise Associate
Role And Responsibilities
Deliver a highly satisfying customer experience by engaging with customers, embodying customer service principles, and maintaining a clean, organized store environment. Support operational standards, merchandise presentation, and loss prevention policies. May be cross-trained across store areas to support business needs. Model excellent customer service practices and foster a positive store culture based on honesty, integrity, and respect. Accurately process transactions, promote credit and loyalty programs, and ensure merchandise is prepared and displayed according to standards. Assist with store recovery, maintain cleanliness, and participate in safety initiatives. Support shrink reduction efforts and adhere to labor laws and policies. Other duties as assigned.
Qualifications And Skills
- Strong customer service skills
- Flexible schedule and ability to adapt to changing needs
- Excellent communication, organization, and multitasking abilities
- Physical capability to lift heavy objects with or without accommodations
- Effective teamwork with peers and supervisors
- Retail experience preferred