Merchandise Associate

About the role

A Customer Service Associate is responsible for delivering a highly satisfying customer experience while supporting store operations and team collaboration.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and embodying experience principles
• Maintain a clean, organized store environment and support operational, merchandise, and loss prevention standards
• Assist with store recovery, processing merchandise, and supporting safety initiatives
• Accurately handle transactions, promote credit and loyalty programs, and support merchandise presentation
• Support a positive store culture through honesty, integrity, and respect
• Participate in shrink reduction, safety awareness, and store maintenance activities
• Contribute to a collaborative team environment and adapt to changing needs

Requirements

• Excellent customer service and communication skills
• Strong organizational skills with attention to detail
• Ability to multitask and respond effectively to change
• Physical ability to lift heavy objects with or without accommodation
• Works well with peers and supervisors
• Retail experience preferred

Benefits

• Comprehensive benefits package including discounts and insurance options
• Opportunities for growth and development in a diverse, supportive environment