Merchandise Associate

About the role

Responsible for delivering a high-quality customer experience by engaging with customers, maintaining a clean and organized store environment, and adhering to operational, merchandise, and loss prevention standards. May be cross-trained to support various store areas.

Responsibilities

• Model excellent customer service practices
• Support a positive store culture with honesty, integrity, and respect
• Accurately process transactions and promote credit/loyalty programs
• Follow merchandising standards and prepare merchandise for sales floor
• Participate in store recovery, cleanliness, and safety initiatives
• Support shrink reduction programs and adhere to labor laws and policies
• Perform other duties as assigned

Requirements

• Excellent customer service skills
• Strong communication and organizational abilities
• Ability to multi-task and adapt to changing situations
• Ability to lift heavy objects with or without accommodation
• Effective teamwork skills
• Retail experience preferred