Merchandise Allocator

Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and a world-class customer experience.

About the role

The Merchandise Allocator will support the Visual Merchandising (VM) team across several aspects of the business. The primary responsibilities will be ownership of placing and tracking orders for showroom resets, new openings, and trade show events. Additionally, the role involves partnering cross-functionally to ensure 3PL, procurement, and operational needs are met for all VM activities.

Responsibilities

• Enter and manage all VM orders in company ERP systems (JDE/D365), ensuring accuracy and completeness.
• Review and consolidate orders across brands into single showroom orders to optimize fulfillment.
• Maintain project timelines and order schedules to ensure on-time placement and delivery for resets and openings.
• Track shipments end-to-end, securing and distributing BOLs and packing lists to operations teams and 3PL partners.
• Coordinate with distribution centers (Houston, Skokie, Greer) to ensure timely picking, packing, and shipment departures.
• Reconcile packing lists, update inventory records, and communicate availability to support planogram execution.
• Partner with VM and RVM teams to manage planogram inputs, including new/carryover lists and resolving missing items or cancellations in ERP.
• Oversee procurement and delivery of key VM materials (fixtures, pedestals, graphics, lighting, signage) to meet project deadlines.
• Collaborate with 3PL and internal operations to ensure alignment on delivery schedules, project timelines, and execution readiness.
• Support cross-functional coordination (Facilities, VM, Operations) including returns (RGA), special projects (e.g., blue tag sales), and ad hoc requests.

Requirements

• High school diploma required; college graduate preferred (Supply Chain, Business, Merchandising, or related field).
• 1-3 years of experience in retail operations, merchandising, logistics, or order management.
• Experience working in JDE ERP system required; MS D365 preferred.
• Experience in assortment planning, merchandising, buying methodologies, or the lighting industry is a plus.
• Exceptional organizational and time management skills, with a strong attention to detail.
• Ability to prioritize and handle multiple tasks and changing priorities.
• Must demonstrate maturity in judgement, commitment, dependability, punctuality, and adherence to schedule.
• Ability to achieve results both independently and through others by fostering teamwork and cooperation.
• Exceptional communication skills across all channels, including email, chat, and phone.
• Available to work a flexible schedule including weekends, early mornings, and late evenings.
• Highly analytical with strong problem-solving, interpersonal, and organizational skills.
• Excellent written, verbal communication, and presentation skills.

Benefits

• Work-Life Balance: Monday – Friday, 9:00am – 6:00pm (later hours and weekend work may be required as business needs vary).
• Training & Development: A comprehensive and structured training program, complemented by ongoing education and career advancement opportunities.
• Paid Time Off: Generous vacation accrual and paid time off policies.
• Holidays: 7 paid holidays per year, plus 2 floating holidays.
• Health Benefits: Majority of employee medical premiums covered; competitive vision and dental coverage starting the first of the month following your start date.
• Insurance: Company-provided life insurance and short-term disability coverage.
• Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.

Pay

Compensation Range: $31.25 - $33.65 per hour. Compensation is based on individual factors, including skill set, relevant experience, and work location.