Mercedes Product Director
FCP Euro · Milford, CT · 4 days ago
Hybrid$135k–$180k/yrFull-time
Responsibilities
- Own and grow the Mercedes-Benz business through assortment strategy, catalog optimization, profitability management, chassis platform expansion, and customer experience improvements
- Balance revenue, margin, inventory, and customer considerations to drive long-term business performance
- Define and execute strategic priorities that strengthen market position and customer experience
- Drive platform and Marketing Penetration Strategy execution, including assortment expansion or rationalization, fitment optimization, and lifecycle management
- Market & Portfolio Strategy: Identify growth opportunities through customer insights, market trends, competitive analysis, and vendor partnerships
- Partner with Content Production, Digital Marketing, and Promotional Marketing to strengthen assortment, improve customer experience, and grow market share
- Source and evaluate new suppliers, brands, and product opportunities for our Mercedes-Benz customer
- Support collaborative vendor strategies, Quarterly Business Reviews, and assortment planning initiatives
Product & Catalog Leadership
- Lead and develop the Mercedes Product team through clear prioritization, accountability, operational rigor, coaching, and cross-functional collaboration
- Drive initiatives focused on: Catalog optimization and fitment quality, Attribute and content improvements, Curated kits and upfitting opportunities, Product findability and merchandising improvements
- Partner closely with Catalog & Digital Merchandising leadership to improve search, navigation, content, and customer-facing product experiences
- Ensure initiatives are operationalized effectively with measurable outcomes
- Lead initiatives across the organization that improve operational execution, scalability, and customer experience
- Drive accountability and execution from concept through implementation
- Identify and remove operational bottlenecks impacting throughput, scalability, or customer experience
- Partner with Technology and Catalog teams to improve workflows, tools, and operational processes
Cross-Functional Leadership & Execution
- Lead initiatives across the organization that improve operational execution, scalability, and customer experience
- Drive accountability and execution from concept through implementation
- Identify and remove operational bottlenecks impacting throughput, scalability, or customer experience
- Partner with Technology and Catalog teams to improve workflows, tools, and operational processes
Customer Experience & Product Discovery
- Advocate for the customer throughout the shopping experience
- Partner with Catalog & Digital Merchandising teams to improve product discovery, search relevance, product content, kits, and customer confidence throughout the shopping journey
- Support initiatives that improve conversion, customer trust, and technical education through richer product experiences and merchandising strategies
- Help shape customer-focused experiences through technical content, kits, diagrams, and vehicle-specific merchandising
Experience and Skill Requirements
- 5+ years of experience in Product Management, Category Management, Merchandising, eCommerce, or a related field
- Experience with the automotive or automotive aftermarket industry
- Proven track record of driving revenue growth, profitability, operational improvements, and customer experience enhancements
- Strong business acumen with experience balancing revenue growth, profitability, customer experience, and operational scalability
- Demonstrated ability to lead cross-functional initiatives from strategy through operational execution
- Strong analytical and strategic thinking skills with the ability to translate insights into action
- Experience working within complex catalog, eCommerce, or high-SKU environments preferred
- Strong organizational, communication, and project management skills
- Able to balance strategic thinking with operational execution
- Experience developing scalable processes and improving operational workflows is preferred
Benefits and Perks
- Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees.
- Company HSA contribution.
- 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays
- 401k with Company deposit and match.
- Discounted prices on our catalog of European car parts!
Compensation
- This is an exempt salaried role with a base salary of $135,000 - $180,000 depending on experience, with a total compensation opportunity of $150,000 - $200,000.
- This role also includes eligibility for our equity program.
Equal Employment Opportunity
- FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.