Mercedes-Benz - Central Diagnostic Tech / CDT

Responsibilities

• Diagnosis of challenging/problematic vehicles in cooperation with the Shop Foreman
• Advising and supporting workshop personnel in difficult diagnosis
• Performing quality control checks to ensure the sustainability of repairs
• Assisting with improvement of shop productivity and efficiency
• Helping reduce the number of vehicles that are not fixed on the first visit
• Working with the Service Advisors to ensure customer satisfaction through communication of technical findings/recommendations
• Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed.
• Providing an estimate of time needed for additional repairs.
• Performing work specified on the repair order with efficiency and in accordance with dealership
• Test-driving vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Completing all tasks assigned in a timely manner and maintaining accurate records of all maintenance and repair work
• Executing repairs under warranty to manufacturer specifications
• Maintaining the work area in a clean and orderly condition and following prescribed safety regulations

Requirements

• A high school diploma or equivalent
• A 2-year college degree in vehicle maintenance/automotive technology preferred
• A strong automotive background
• 5+ years Mercedes-Benz experience preferred
• Strong teamwork skills
• Willingness to submit to a drug screen & background check
• Availability for full-time employment

Benefits

• Paid Time Off
• Holiday Pay
• 401(k) Match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Dependent Care FSA
• Basic Life and AD&D
• Short-Term and Long-Term Disability
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity
• Employee Assistance Program