Menu Technician

About the role

The primary responsibility of a Menu Technician is to assist patients on the telephone and at the bedside with ordering meals, entering menu selections into the Room Service computer, ensuring compliance with physician’s diet prescriptions, and serving as a patient advocate.

Responsibilities

• Assists patients on the telephone and at the bedside with ordering meals
• Enters menu selections into the Room Service computer
• Ensures that the meal selections are in accordance with the physician’s diet prescription
• Exhibits positive customer service behaviors and communication skills when interacting with patients and families
• Serves as a patient advocate and responds to patient, family and visitor concerns
• Participates in orientation of new staff members
• Serves as a preceptor for students
• Provides required educational experiences and evaluates student performance
• Performs job functions in accordance with Department policies, standards and the Nutrition Care Manual
• Exhibits excellent telephone communication skills
• Responds appropriately, accurately records and relays messages and transfers phone calls when necessary
• Prepares daily list of tube feedings for each nursing unit
• Completes the daily diet count
• Applies knowledge of growth and development over the life span, when assisting patients with menu selections
• Correctly processes orders received through the order entry system in a timely manner
• Updates Room Service computers based on diet requisitions and admission, discharge and transfer notices
• Informs dietitians of orders for consults or calorie counts

Qualifications

• Requires a high school diploma
• Ability to read and write in the English language

Requirements

• Ful-time
• Days
• Flexibility required, varied days

Skills

• Excellent telephone communication skills
• Positive customer service behaviors and communication skills
• Knowledge of growth and development over the life span
• Ability to process orders and update systems
• Ability to communicate effectively with patients and families

Benefits and Perks

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Pay

$18.62 per hour

Schedule

Day Shift