Mentor Coordinator PCC
18 Degrees Family Services for Western Massachusetts · Pittsfield, MA · Today
On-siteOTHRFull-time
About the role
At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity, and inclusiveness to support the needs of our community. The Mentor Coordinator trains and supports volunteer mentors and matches them one-to-one with youth in our programs. This role requires the ability to listen to and support both adults and youth through challenging conversations.
Responsibilities
- Mentor Recruitment – Screen, onboard, and train mentor volunteers with a focus on cultural diversity
- Mentee Recruitment – Interview and screen youth for participation and create matches
- Provide follow-up support to mentors, mentees, and their families for full engagement
- Plan trainings and workshops both independently and with others
- Plan and implement community-based activities with staff, volunteers, and youth
- Maintain documentation, referral tracking, data entry, and success stories
This position reports to the Director of Volunteer Services and works closely with her to increase and support volunteers throughout 18 Degrees.
Requirements
- Bachelor’s Degree in a related field preferred; 3-5 years’ experience in a coordinator role for a human services organization may be substituted for the degree
- Ability to coach others on boundaries, trauma-informed care, and vicarious trauma is essential
- Strong interpersonal communication, writing, and active listening skills
- Proficiency in Microsoft Office
Multi-cultural/multi-lingual candidates are encouraged to apply.
Pay
$25.63 hourly wage