Mental Health Specialist

About the role

We're seeking a licensed Clinical Psychologist (PhD or PsyD) to join our mental health program, Mind, as a Mental Health Specialist. In this role, you'll work alongside Phoenix, our AI-care agent, to provide direct member support, helping individuals build lasting mental wellness through evidence-based care. This is an opportunity to combine clinical expertise with AI-native technology to deliver transformative care at scale.

Responsibilities

• Conduct clinical intake calls and assess member needs, goals, and program fit
• Work with Phoenix, our AI Care Specialist, by overseeing AI-supported interactions and ensuring clinical quality and safety
• Deliver member support via synchronous and asynchronous chat
• Conduct short and long video-calls with members
• Monitor member progress using measurement-based care (e.g., PHQ-9, GAD-7)
• Identify and respond to risk signals, including escalation and referral when needed
• Document care in line with clinical, ethical, and regulatory standards
• Support development of Standard Operating Procedures to help scale member care operations

Requirements

• PhD or PsyD in Clinical Psychology or Counseling Psychology
• PSYPACT eligibility, or a current license to practice in California
• Unrestricted license to practice psychology independently
• Strong background in evidence-based approaches (CBT, ACT, DBT)
• Readiness to practice in an AI-native care model, where the standards of practice are still being defined
• Comfort in a fast-paced, evolving start-up environment where change is the norm
• Excellent written and verbal communication skills
• Proven ability to build rapport and maintain therapeutic relationships in a remote care setting
• Strong technical aptitude and the ability to quickly adapt to new platforms

Qualifications

• Full-time employees regularly working 25+ hours per week

Skills

• Strong clinical skills
• Effective communication and interpersonal skills
• Ability to work independently and in a team environment
• Experience with telehealth and virtual care

Benefits

• Comprehensive health, dental and vision insurance
• Life and AD&D Insurance
• Financial advisory services
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
• Health Savings Account
• Equity shares
• Discretionary PTO plan
• Parental leave
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family