Mental Health & Psychosocial Support Coordinator-Local Hire

Position Summary

The Mental Health Coordinator is responsible for leading and coordinating all mental health and psychosocial support (MHPSS) activities under a funded healthcare project in Gaza. The position ensures the delivery of high-quality, culturally appropriate, and evidence-based mental health services for affected populations. The Mental Health Coordinator will provide technical leadership, oversee service delivery, and strengthen local capacity for mental health care in a complex humanitarian context.

Principal Responsibilities

• Strategic Leadership & Program Quality

• Support the development of a mental health program culture that reflects Project HOPE’s humanitarian values, promotes accountability, and ensures high-quality, ethical service delivery.
• Provide technical leadership on mental health and psychosocial support interventions, including community-based services, clinical mental health care, and referral systems.
• Ensure coordination and collaboration with local health authorities, MHPSS working groups, and partner organizations to support integrated health and protection responses.
• Contribute to organizational objectives through participation in strategy development, technical guidance, and policy formulation.

• Program Planning & Implementation

• Lead the planning, implementation, and supervision of mental health activities in Gaza in line with project objectives and donor requirements.
• Develop MHPSS workplans, activity schedules, and staffing plans in coordination with program teams.
• Ensure appropriate screening, case management, referral pathways, and follow-up systems are in place.
• Monitor service delivery indicators and quality of care and recommend corrective actions as needed.
• Support the integration of emergency mental health response procedures into routine program operations.
• Participate in proposal development and provide technical inputs related to mental health programming.

• Technical Oversight, Reporting & Compliance

• Oversee mental health services to ensure compliance with Project HOPE guidelines, donor requirements, and national mental health policies.
• Ensure accurate and timely mental health reporting to Gaza leadership, headquarters, and donors.
• Maintain effective systems for beneficiary records, clinical documentation, and confidentiality.
• Lead mental health assessments, monitoring visits, and quality improvement initiatives.
• Support donor monitoring visits and external evaluations related to mental health activities.
• Build capacity of mental health staff through training, mentoring, and supportive supervision.
• Support all MEAL procedures, including Data management, need assessment, PMTs and other tasks.
• Support on budget management, follow-up, and financial monitoring related to project.
• Provide technical guidance and support to the Logistics and Procurement department in procuring materials.

• Staff Management & Development

• Ensure appropriate staffing levels and technical competencies within the mental health team.
• Lead and mentor psychologists, counselors, social workers, and community outreach staff, setting clear expectations and monitoring performance.
• Support recruitment, onboarding, and professional development of mental health personnel.
• Manage staff performance through measurable objectives, continuous feedback, and fair evaluations.
• Promote teamwork, accountability, and continuous learning within the mental health function.

• Risk Management & Safeguarding

• Support Gaza leadership in applying a risk management approach to mental health programming.
• Identify clinical, ethical, and operational risks related to mental health services and ensure mitigation measures are implemented.
• Ensure safeguarding, protection, and accountability to affected populations are integrated into mental health services.
• Maintain and regularly update mental health risk registers and incident reporting mechanisms.
• Ensure ethical standards, confidentiality, and humanitarian principles guide all mental health interventions.

Minimum Qualifications

• A mental health professional psychologist, clinical social worker, psychiatrist with experience in MHPSS program coordination.
• A master or high diploma in mental health is a must.
• 7-10 years of professional experience in MHPSS with at least 2 years of experience in MHPSS project management in humanitarian settings.
• Strong knowledge of MHPSS programming aligned with IASC Guidelines and international best practices, including integration into primary health care.
• Proven experience in training and capacity building of national staff.
• Demonstrable technical expertise in the assessment, design, and delivery of responses to pre-existing and emergency-induced MHPSS needs.
• Demonstrated experience managing mental health teams and supervising delivery service.
• Experience working with donor-funded projects.
• Training experience required; capacity and proven track record in national staff and capacity-building.
• Strong analytical, reporting, and coordination skills.
• Excellent interpersonal and communication skills; ability to collaborate across departments and cultures.
• Fluency in English and Arabic is required.

Physical Demands And Work Environment

• While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment.
• Must be able to communicate in verbal and written form and must be able to travel internationally.
• Project HOPE employees may be required to travel or work in countries where working conditions are classified as “hardship.”