Mental Health Program Supervisor

About the role

Contra Costa Health Services is seeking to fill three (3) Mental Health Program Supervisor positions. These roles include supervisory oversight at Contra Costa Regional Medical Center (CCRMC) for the Youth Stabilization Unit, management of daily operations at Behavioral Health clinics and peer respite facilities, and coordination of crisis response and outreach services through the Community Response Division.

Responsibilities

• Supervise clinical and non-clinical staff, including mental health therapists, nurses, behavioral health specialists, and peer support specialists.
• Coordinate and monitor daily program operations to ensure timely assessments, interventions, and safe discharge planning.
• Provide clinical case consultations and oversee treatment planning and documentation.
• Ensure compliance with Medi-Cal, licensing, and accreditation requirements, including documentation, billing, and quality assurance.
• Foster a youth and family-centered approach to care emphasizing safety, dignity, and resilience.
• Facilitate coordination and communication with referring agencies, inpatient facilities, mobile crisis teams, and community-based programs to ensure continuity of care.
• Support staff development through coaching, performance evaluations, and training on best practices in crisis intervention and trauma-informed care.
• Manage staffing schedules to ensure adequate coverage and compliance with labor agreements.
• Support county-wide suicide prevention efforts.
• Facilitate linkage between community-based organizations and mental health care.
• Support mandated systems transformation between Mental Health Services Act and Behavioral Health Services Act.
• Conduct program and fiscal reviews.

Requirements

• Possession of a valid California Motor Vehicles Operator's License.
• One of the following professional licenses: LCSW, LMFT, LPCC, or Psychologist issued by the State of California.
• A Master’s degree from an accredited college or university with a major in psychology, social work, counseling, or a closely related field.
• Two (2) years of full-time post-licensure experience, or its equivalent, providing direct treatment services to mental health clients.

Qualifications

• Adaptability: Responding positively to change and modifying behavior as the situation requires.
• Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results.
• Informing: Proactively obtaining and sharing information.
• Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations.
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes.
• Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams.
• Professional Impact: Presenting self as a positive representative of the organization.
• Project Management: Ensuring that projects are on-time, on-budget, and achieve their objectives.
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards.
• Thinking & Acting Systematically: Formulating objectives and priorities, and implementing plans consistent with the long-term interests of the organization in a global environment.
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace.

Skills

• Initiative and proactivity.
• Stress management and ability to stay focused.
• Teamwork and effective communication skills.
• Problem-solving and innovation.

Benefits

Details on benefits can be found at https://www.contracosta.ca.gov/1343/Employee-Benefits.

Pay

Details on pay can be found at https://www.contracosta.ca.gov/1343/Employee-Benefits.

Schedule

Details on schedule can be found at https://www.contracosta.ca.gov/1343/Employee-Benefits.