Mental Health Professional - Emergency Services, LSW/LPC/LISW/LPCC; 3rd shift

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

About the role

We are currently seeking a Full-time Mental Health Professional - Emergency Services to stabilize individuals and help them return to the community quickly. Emergency Services is a 24/7 comprehensive program that assesses Lucas County adults, children, and adolescents experiencing a psychiatric or behavioral crisis. Patients are assessed onsite or in the field to determine treatment options, such as hospitalization or referral to community-based services.

This position offers a $5,000 sign-on bonus.

Responsibilities

• Conduct triage and intake interviews in person with clients and potentially referral sources.
• Provide crisis stabilization services, education, counseling, community resource referral, and other social services interventions to youth and families.
• Complete counseling/social work assessments, mental status exams, and social histories.
• Coordinate and monitor services in the community, including mental health, medical, educational, psychological, vocational, and social services.
• Facilitate group therapy modules related to different topics based on milieu and determined patient care.
• Assist with scheduling group therapies and modalities with other members of the CSU team.
• Assess, determine the most appropriate treatment, and develop the treatment plan.
• Provide linkage to case management and services.
• Maintain accurate, complete, and appropriate clinical records.
• Work cooperatively with hospital staff to assist in step-down of patients from hospital level of care to CSU.
• Initiate and develop prevention strategies.
• Perform crisis follow-up as indicated around specific issues that can be dealt with in a specified time frame.
• Maintain timely and complete documentation of services and activities, meeting the standards of CMS, CARF, and OHMAS (if certified).
• Perform short-term, brief solution-focused counseling around specific issues that can be dealt with in a specified time frame.
• Assure collection of appropriate client assessment information and demographic information.
• Accurately document service provision and billing information to assure reimbursement.
• Provide critical incident intervention as indicated when traumatic incidents occur in the workplace.
• Ensure competence and annual certification in CPR, First Aid, and Crisis Intervention.
• Perform other duties as assigned.

Position Competencies

• Ability to rapidly form positive relationships and work effectively with law enforcement, fire department, Red Cross, and other emergency personnel.
• Ability to deal with agitated or potentially violent clients; excellent crisis intervention and de-escalation skills.
• Ability to engage individuals in the community in problem-solving processes.
• Ability to relate to clients with a variety of age, economic/educational backgrounds, personality types, and problems.
• Ability to work with individuals, families, and groups in acute grief crisis.
• Ability to work in a variety of natural environment settings, frequently under chaotic and/or potentially dangerous conditions with police presence.
• Flexibility in dealing with a wide variety of critical and stressful work assignments as the need presents itself.
• Exhibits flexibility and ability to manage multiple demands in a fast-paced environment.
• Ability to work in alternate locations as assigned and perform on-call duties as assigned.
• Skill in community education and training.
• Knowledge of the field of stress and stress management.
• Ability to achieve and maintain certification in required training programs.
• Ability to participate in extensive cross-training with a variety of emergency personnel.
• Ability to work and make critical decisions in high-pressure situations.
• Ability to operate independently of a mental health supervisor at scenes, consult as needed, and initiate problem-solving activity.
• Ability to work cooperatively with a wide variety of systems.
• Knowledge of community resources.
• Maintains a level of self-care adequate for managing a high-pace, crisis response position.

Organizational Competencies

• Demonstrate knowledge of the agency mission, vision, goals, and philosophy as well as the policies and procedures.
• Strive for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process.
• Demonstrate consistent professionalism.
• Demonstrate teamwork.
• Abide by the agency and/or professional code of ethics.
• Strive to improve own and agency operations.
• Commit to cultivating a non-violent and trauma-informed environment for all employees and clients through our pursuit of Sanctuary, a trauma-informed model.
• Commit to a deeper exploration of Sanctuary Values.
• Incorporate sanctuary techniques into daily work activities.
• Participate in sanctuary process teams and/or support sanctuary initiatives.

Working Conditions

• This position is in a 24-hour shift unit.
• Employee must be able to work outside normal business hours and perform emergency overtime if necessary pursuant to contract guidelines.

Requirements

• Licensure: LSW, LPC, LISW, or LPCC.
• Bachelor’s degree (required); master’s degree preferred.
• 2 years of crisis intervention experience.
• Must possess a valid Ohio driver’s license.
• Must be eligible to drive company vehicles and be eligible for coverage as defined by the agency commercial insurance carrier.
• Those who drive personal vehicles in the course of business must furnish proof of active auto insurance.

Schedule

3rd shift: 12:00 AM – 8:00 AM with rotating weekends and holidays.