Mental Health Intensive Services Supervisor

About the role

The Mental Health Intensive Services Supervisor will provide oversight, leadership and documented clinical supervision to a team of MH Clinicians in the ACT, Crisis, and Forensic programs who provide direct services to clients in accordance with Oregon Administrative Rules. This position provides direct supervision, daily oversight and support to program staff, as well as some direct client services for the ACT program, with the purpose of helping individuals create and achieve goals related to health and well-being, community living activities, independent living skills, and social skills (among others). The Intensive Services Supervisor works with the Program Director to build, develop, and improve clinical services being provided and coordinates with other programs for additional client supports and resources.

Qualifications

• Master’s degree in psychology, social work, counseling, behavioral science, or related field required
• Minimum 2 years of post-graduate clinical experience in a mental health treatment setting
• Minimum 2 years of successful clinical and employment supervisory experience
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire
• QMHP required for CS-10A
• Current Licensed Professional (LPC, LCSW, LMFT) required for CS-10B
• Board Certified Supervisor by the Board of Licensed Social Worker and/or Board of Licensed Professional Counselors and Therapists or AAMFT or NBCC Center for Credentialing and Education
• CPR Certification or ability to obtain within first three (3) months
• Valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and at least 3 years without any DUI or moving violations)
• Preferred: Experience providing services to individuals with Severe and Persistent Mental Illness (SPMI)
• Preferred: Bilingual in English/Spanish

Responsibilities

• Works closely with the program staff of the assigned programs as a member of a multidisciplinary team
• Provides direct, day-to-day supervision and performance monitoring over mental health staff members for the Crisis, ACT and Forensic programs
• Provides leadership, wellness, oversight and evaluation of services, and staff development
• Provides clinical supervision to program staff and document supervision for each program staff in accordance with Oregon Administrative Rules (at least two hours per month per direct care staff, one of which MUST be individual supervision; additional supervision as needed)
• Leads weekly team meetings to build positive, collaborative teams as well as developing treatment plans, discussing individual clients’ progress, etc.
• Completes civil commitment investigations
• Provides some direct services to ACT clients in the form of case management or skills training (individual or group formats)
• Manages inbound referrals to the programs and appropriately triages them to facilitate effective transition into these services
• Monitors work allocation to maximize output/productivity and effectiveness of staff while maintaining high quality of services
• Works closely with other staff as a member of the treatment team, ensuring healthy staff-to-staff and staff-to-client relationships
• Ensures that documentation in client files is timely, complete, reflects clinical best practices, and meets State and BestCare standards