MENTAL HEALTH COUNSELOR

Responsibilities

• Collaborate effectively as part of a team, maintaining prompt and clear communication with colleagues.
• Complete and maintain timely, accurate documentation including client notes, mileage logs, and other required records.
• Perform Electronic Health Record (EHR) medication documentation duties.
• Teach and assist clients with activities of daily living, adapting support to their individual needs and readiness levels.
• Monitor and report on client well-being, including mood and behavior.
• Ensure and model adherence to agency safety protocols.
• Support clients with meal planning, grocery shopping, and meal preparation, offering skill-building assistance as appropriate.
• Provide medication prompts, ensure proper storage, monitor adherence, and support timely refills as required by program guidelines.
• Provide client transportation using personal or agency vehicles; support clients in learning and using public transportation.
• Assist clients with attending and coordinating medical appointments.
• Perform general housekeeping tasks (e.g., vacuuming, dishwashing, dusting) as needed.
• Conduct basic maintenance tasks (e.g., replacing light bulbs, checking smoke detectors) and report major repair needs to the supervisor.
• Maintain adequate household supplies and restock as needed.
• Deliver services that align with program goals, emphasizing client progress and satisfaction.
• Comply with all legal, regulatory, and contractual standards (e.g., CARF, Medi-Cal, HUD) and maintain program certifications and licensing requirements.

Qualifications

• High school diploma or equivalent required.
• Experience working with individuals with mental health and/or substance use disorders preferred.
• Fluent in English; bilingual in English and Spanish preferred.
• Demonstrated ability to maintain professional boundaries, exercise sound judgment, and work independently in a calm, organized, and empathetic manner.
• Interest and comfort in working with individuals with behavioral health needs.
• Strong organizational and time-management skills; ability to manage multiple priorities simultaneously.
• Proficiency in Microsoft Office (Word, Excel, Outlook) at a basic to intermediate level.
• Valid California driver’s license, an insurable driving record, and access to a personal, insured vehicle required.
• Able to pass a Live Scan background check, as required by program regulations.

Physical Requirements

• Ability to perform intermittent physical activities including sitting, standing, driving, talking, listening, seeing, bending, squatting, reaching, lifting (up to 30 lbs.), and using hands for grasping or typing.
• Capacity for sustained physical activity such as driving, writing, standing, or computer work.

Benefits

• Medical, dental, vision and life and long-term disability insurance.
• Employee Assistance Program.
• Flexible spending accounts for health, dependent and transit costs.
• Retirement savings plan with company match.
• Eligibility for loan forgiveness.
• Continuing education credits available through our learning management system.
• Discount program.
• Paid meal breaks and generous paid time off.