Mental Health Clinician - Intensive Case Management

About the role

The Intensive Case Management (ICM) team at Central City Concern provides stable, caring, and connected support to neighbors dealing with severe and persistent mental illness, addiction, homelessness, and complex medical needs. This role involves providing clinical care, conducting assessments, developing care plans, and offering various forms of support.

Responsibilities

• Provide clinical care for clients referred from Multnomah County’s Post-Commitment team.
• Conduct mental health assessments, DSM diagnoses, risk evaluations, and clinical formulations.
• Develop care plans with collaboration from the full treatment team.
• Offer counseling, case management, crisis response, integrated dual-diagnosis treatment, and outreach.
• Escort clients to appointments and assist with accessing benefits, services, and housing supports.
• Participate in case conferences, supervision, interdisciplinary planning, and quality improvement.

Requirements

• Master’s degree in a human services field and at least one year of mental health experience.
• Experience with SPMI, CADC, or bilingual Spanish skills are preferred.
• Ability to complete thorough histories, assessments, mental status exams, and treatment plans.
• Comfort working in a fast-paced, flexible environment with clients in crisis.
• Strong communication skills and ability to work within a multidisciplinary team.
• Reliable transportation for outreach; acceptable driver status if using a vehicle for agency work.

Qualifications

• Master’s degree in a human services field and one year of experience in mental health.
• Experience with severe persistent mental illness (SPMI) preferred.
• Bilingual (English/Spanish) preferred.
• Competencies in identifying precipitating events, gathering histories, conducting mental status assessments, and writing treatment plans.
• Registered with MHACBO, at minimum, a QMHP-R.
• Masters-level licensure (QMHP-RLPC-A, LPCCSWA, LCSW, CADC-1).
• Priviledged to work under the Federal Tort Claims Act (FTCA).
• Must become a certified Director’s Custody designee in Multnomah County within six months of hire.

Skills

• Advanced knowledge and skills in counseling and assessment techniques.
• Knowledge and skills in chemical dependency treatment methods and crisis intervention.
• Ability to work effectively within a multidisciplinary team.
• Ability to work in an environment that is subject to ambiguity and change.
• Ability to display a non-judgmental attitude.
• Knowledge of community and social service agencies.
• Knowledge and skills in mental health treatment methods and crisis intervention.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to work in an environment where people may be hostile or abusive.
• Ability to manage time and meet deadlines.
• Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.
• Ability to maintain accurate records and necessary paperwork.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Ability to provide leadership.
• Ability to coordinate medical care effectively.
• Ability to work effectively with peers, individual clients and groups.
• Ability to work as a team member and to establish priorities.
• Ability to apply principles learned to new situations.
• Ability to learn new skills.

Benefits

Central City Concern offers a comprehensive total rewards package, competitive compensation, medical, dental, vision, student loan repayment options, and retirement savings matching plans. The company also provides generous paid time off, up to 11 recognized holidays and 2 personal holidays, a 403(b) Retirement Savings plan with an employer match, and comprehensive medical, vision, and dental insurance coverage. Additionally, the company offers life, short-term disability, and long-term disability insurance, a sabbatical program, and other benefits.