Mental Health Clerk- Correctional Health Services *Mon-Fri (7am to 3pm)*

Responsibilities

• Manage appointment lists to ensure proper scheduling of mental health care visits.
• Assist with the maintenance of patient databases and spreadsheets during the day tour (8am – 4pm), Monday through Friday.
• Answer incoming calls and direct them to appropriate staff.
• Maintain patient census database (when applicable).
• Reconcile and report MO Bed space (when applicable).
• Process and manage MO round sheets. This includes tracking/scanning and inputting into electronic record or databases (when applicable).
• Utilize the Inmate Inquiry System (IIS) to generate lists of patients that were transferred into and out of the facility and discharged to update patient tracking database.
• Generate daily suicide watch list and disseminate to appropriate parties.
• Assign “M” designation to newly enrolled patients via current procedures.
• Provide real-time scheduling support and assist with timeliness completion.
• Obtain/manage collateral records from outside institutions and agencies (e.g. hospital discharge summaries, psychological testing reports, confirmation of housing placement) as requested by mental health clinical staff member. This includes serving as the point of contact for outside medical records regarding collateral information, informing requesting clinical staff that records have arrived, and scanning all information received into the chart.
• Chaperone telehealth encounters as identified by unit chief.
• Maintain department equipment and reorder supplies.
• Handle sensitive information in a confidential manner.
• Perform additional related duties as assigned by supervisor.

Qualifications

• High school diploma or equivalent.
• Experience in a healthcare setting preferred.
• Strong organizational skills and attention to detail.
• Ability to communicate effectively both verbally and in writing.
• Basic computer skills, including proficiency with Microsoft Office applications.
• Knowledge of correctional health systems and procedures.

Benefits

• Unionized through 1199 and granted 1199SEIU benefits.

Pay

• Salary commensurate with experience.

Schedule

• Full Time: Mon-Fri 7am-3pm.