Mental Health Case Manager

Responsibilities

• Develop, coordinate, and implement services for consumers as identified in the service plan.
• Provide case management, service planning, and coordination of services with other agency providers to meet the client’s needs.
• Supportive counseling and advocacy to help consumers set and achieve recovery goals and increase self-advocacy.
• Assist in the completion of a comprehensive assessment and treatment plan for each individual client.
• Affirm all consumers on the assigned caseload receive an environmental matrix to identify skill deficits and strengths to establish treatment goals.
• Complete a written strength assessment, develop and implement a written service plan for each consumer assigned to the caseload.
• Provide services that diffuse or resolve crises to prevent unnecessary use of emergency rooms, in-patient services, and mental health court.
• Connect the consumer to behavioral health and social service agencies to ensure there are no gaps in service.
• Make home, school, hospital, and community-based visits on a daily basis. Must be able to travel throughout Delaware County to meet face to face with clients, families, schools, providers, etc., as based on client needs.
• Utilize IPAD and cell phone provided to complete documentation tasks and outreach to clients, providers, coordinate resources, etc.
• Familiar with and able to access community resources and child-serving systems in Delaware County.
• Participate in weekly team meetings and supervision.
• Assume case load of up to 30 clients and achieve billable hour requirements per week.
• Provide on-call support for 24/7 mental health crisis support in a rotation with other program staff.
• Use and implement the 5 core values of Trauma-Informed Care in all work practices - Safety, Trustworthiness, Choice, Collaboration, & Empowerment.

Requirements

• 12 credits in coursework related to Human Services, Psychology or related field
• One or more years of direct clinical experience working with children, youth and families
• Manage a varied work schedule Monday-Friday between 8:30am - 8:30pm, including 3 required evenings per week

Preferred Qualifications

• Bachelor’s degree in Human Services or related field
• Bilingual in Spanish

Program Specific Responsibilities

• Assist in the completion of a comprehensive assessment and treatment plan for each individual client who has been referred for services.
• Affirm all consumers on the assigned caseload receive an environmental matrix to identify skill deficits and strengths to establish treatment goals.
• Complete a written strength assessment, develop and implement a written service plan for each consumer assigned to the caseload.
• Provide services that diffuse or resolve crises to prevent unnecessary use of emergency rooms, in-patient services, and mental health court.
• Connect the consumer to behavioral health and social service agencies to ensure there are no gaps in service.
• Make home, school, hospital, and community-based visits on a daily basis. Must be able to travel throughout Delaware County to meet face to face with clients, families, schools, providers, etc., as based on client needs.
• Utilize IPAD and cell phone provided to complete documentation tasks and outreach to clients, providers, coordinate resources, etc.
• Familiar with and able to access community resources and child-serving systems in Delaware County.
• Participate in weekly team meetings and supervision.
• Assume case load of up to 30 clients and achieve billable hour requirements per week.
• Provide on-call support for 24/7 mental health crisis support in a rotation with other program staff.
• Use and implement the 5 core values of Trauma-Informed Care in all work practices - Safety, Trustworthiness, Choice, Collaboration, & Empowerment.

Compensation and Benefits

• Hourly rate of $19 an hour
• Annual Salary Increase
• Flexible Hybrid Schedule allows for Work/Life Balance
• Monthly Reward Structure for exceeding billing requirement
• Medical and Vision Benefits offered on first day of employment, 3 plan options offered by Independence Blue Cross
• Dental Benefits offered on first day of employment, 2 plan options offered by Guardian
• Ancillary Benefits offered on first day of employment, such as Accident, Critical Illness, Cancer, Short Term Disability
• Employer Paid Long Term Disability and $50,000 Life Insurance Policy
• 9 Paid Holidays
• 17 days of Paid Time Off with additional days added through years of service
• Paid Parental Leave
• Tuition Reimbursement
• 401K plan with company match and profit sharing
• Mileage and Expense reimbursement for travel and training
• Company Issued Equipment
• C clearance reimbursement