Memory Care Support Specialist

About the role

The Memory Care Support Specialist manages and implements the programs, philosophies and standards for the Memory Care Center.

Responsibilities

• Managing and implementing programs, philosophies and standards for the Memory Care Center
• Training, observing and redirecting staff through initial education and one-on-one education of the Alzheimer disease process
• Providing empathetic engagement with residents and families
• Communicating clearly and effectively with interdisciplinary teams
• Applying conflict resolution and mediation skills
• Creating a comforting and engaging atmosphere for residents
• Promoting collaboration among departments, professionals, consultants, organizations and government regulatory agencies
• Working towards the common goal of excellent care for residents

Skills

• Clinical and Human Services knowledge: Understanding social work principles, psychosocial assessments and interventions
• Strong understanding of Person-Centered Approach to resident care
• Experience and knowledge of dementia related behaviors, strategies and best practices
• Training: Train, observe and redirect staff through initial education and one-on-one education of the Alzheimer disease process
• Interpersonal Communication: Empathetic engagement with residents and families; Clear, effective communication with interdisciplinary teams; Conflict resolution and mediation skills
• Supportive Presence: Creating a comforting and engaging atmosphere for residents
• Collaboration: Works with and promotes collaboration among departments, professionals, consultants, and organizations including government regulatory agencies
• Teamwork: The ability to work towards a common goal of excellent care for residents

Requirements

• Bachelor’s degree in social work or in a human services field required
• Strong passion for geriatric advocacy and commitment to senior care excellence
• Previous social services experience preferred
• Demonstrates C.A.R.E. values to residents, family members, customers and staff: Compassion, Accountability, Relationships and Excellence

Benefits

• Competitive Compensation: Access your earnings before payday.
• Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.
• Health & Wellness: Medical coverage as low as $25, vision and dental insurance.
• Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching.
• Life in Balance: