Memory Care Program Assistant

About the role

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity, Brookdale offers a career path for Clare Bridge Program Assistants with advancement opportunities to roles such as Clare Bridge Program Managers, Resident Programs Coordinators, and Business Office Managers. The position focuses on delivering person‑centered, dementia‑friendly programs that enhance residents’ quality of life while supporting their independence and preferences. Veterans, transitioning active‑duty military personnel, and military spouses are encouraged to apply.

Responsibilities

• Assist the Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person‑centered dementia‑friendly programs for residents.
• Support the delivery of programs across the seven domains of well‑being (purposeful, intellectual, social, spiritual, emotional, physical) including sensory‑focused small groups.
• Review individual resident service plans and complete required program documentation.
• Ensure program compliance with state, federal, and Brookdale policies, procedures, and standards.
• Provide guidance to associates on programming and quality‑of‑life initiatives.
• Coordinate and participate in special events such as family socials, marketing/open houses, and community outings.
• Communicate positively with residents, families, and community professionals about program benefits and resident progress.
• Assist with department quality‑improvement initiatives, including the Brookdale Excellence Standards Tool (BEST).
• Support scheduled programming events outside the community, which may include driving a community motor vehicle.
• Assist with the volunteer program, including training and supervising volunteers.
• Perform personal care, housekeeping, and dietary tasks as needed to maintain program standards.

Qualifications

• High School Diploma or equivalent required; Associate’s Degree preferred.
• Minimum one year of experience working with older adults and persons with dementia preferred, or an equivalent combination of education and experience.
• Valid driver’s license and a current three‑year driving abstract with no more than one moving violation.

Physical Demands and Working Conditions

• Standing, walking, sitting, reaching with hands and arms, climbing or balancing, stooping, kneeling, crouching, or crawling as required.
• Ability to lift up to 50 pounds.
• Interaction with co‑workers, residents, families, and vendors.
• Occasional weekend, evening, or night work to ensure shift coverage; on‑call as needed.
• Possible exposure to communicable diseases, latex, blood‑borne pathogens, chemicals, and other biological hazards.
• Occasional travel and occasional use of a community motor vehicle.

Knowledge and Skills

• Basic technical skills and ability to follow written or verbal instructions.
• Proficiency with PC hardware and word‑processing software, preferably Microsoft Windows.
• Effective oral and written communication skills.
• Ability to make standard decisions based on detailed guidelines with limited independent judgment.

Benefits

Full suite of health, life, and retirement plans varies by employment status. Eligibility differs for part‑time and full‑time associates.

• Medical, dental, and vision insurance
• 401(k) plan (temporary associates may participate)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits (ID theft protection, pet insurance, accident, critical illness, hospital indemnity, legal plan)
• Paid time off and paid holidays (full‑time only)
• Company‑provided life insurance (full‑time only)
• Adoption benefit
• Short‑ and long‑term disability
• Flexible Spending Accounts and Health Savings Account
• Optional life and dependent life insurance
• Tuition reimbursement
• Naturalization fee assistance up to $725 for eligible associates with at least one year of service