Memory Care Program Assistant
Recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity.
About Us
Brookdale is a nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn. We provide:
- Gracious hospitality and neighborliness for our residents and families.
- A home-like feel and all-around comfort for residents and visiting family members.
- Entertaining events and gatherings so residents can find connections in groups and 1:1 settings.
- Industry leadership in clinical care.
- Extensive corporate support including a robust training program.
About the Role
Assists the Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person-centered, dementia-friendly programs that meet the specific needs of each resident within the dementia care community. In alignment with Brookdale’s Resident and Family Engagement philosophy, you will help provide person-centered programs while engaging residents in meaningful and purposeful dementia care programs, enhancing their quality of life. You will recognize individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests, and preferences are honored.
This role offers opportunities for advancement into positions such as Clare Bridge Program Managers, Resident Programs Coordinators, and Business Office Managers.
Responsibilities
- Supports the implementation of a person-centered program to meet individual needs and interests of the residents.
- Assists in leading and engaging residents in the 7 domains of well-being programs – purposeful, intellectual, social, spiritual, emotional, and physical – in a dementia-friendly structured environment; including sensory-focused small groups for residents who cannot participate in large group settings.
- Assists the Program Manager or Coordinator in reviewing individual resident’s service plans and completes program documentation as required by Brookdale standards or state requirements.
- Ensures dementia care programs comply with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures, and standards.
- Provides guidance and resources to associates on the importance of programming/engagement and other areas regarding the quality of life for residents.
- Coordinates and participates in special events at the community, including family socials, marketing/sales, and open houses.
- Communicates positively with residents, families, and community professionals regarding the Brookdale dementia care program and its benefits; communicates with families regarding residents’ personal needs and successes.
- Assists the Manager or Coordinator with meeting the department’s quality improvement initiatives, including the Brookdale Excellence Standards Tool (BEST).
- Supports plans and scheduled programming events outside the community, which may include driving a community motor vehicle.
- Assists with the volunteer program, including training and supervising volunteers.
- Performs personal care, housekeeping, and dietary responsibilities as needed to ensure service quality is maintained in accordance with Clare Bridge Program standards.
Requirements
- High School Diploma or equivalent required; Associate Degree preferred.
- Minimum one year of previous experience with older adults and persons with dementia preferred, or equivalent combination of education and experience.
- Must have a valid driver’s license and a current 3-year driving abstract with no more than one moving violation as a condition of employment.
Skills
- Basic knowledge of PCs and word processing software, preferably in a Microsoft Windows environment.
- Effective oral and written communication skills.
- Ability to follow written or verbal instructions and complete repetitive, well-defined duties.
- Basic knowledge of the organization to answer routine questions.
Physical Demands and Working Conditions
- Standing, walking, sitting.
- Use of hands and fingers to handle or feel; reach with hands and arms.
- Climbing or balancing; stooping, kneeling, crouching, or crawling.
- Talking or hearing; ability to lift up to 50 pounds.
- Vision.
- Requires interaction with co-workers, residents, or vendors.
- Occasional weekend, evening, or night work if needed to ensure shift coverage.
- On-call on an as-needed basis.
- Possible exposure to communicable diseases, infections, latex, blood-borne pathogens, and various drugs, chemicals, or biological hazards.
- Occasional travel required.
Benefits
Brookdale offers a full suite of benefits, varying by employment status (part-time, full-time, temporary).
Part- and Full-Time Benefits Eligibility
- Medical, dental, and vision insurance.
- 401(k).
- Associate assistance program.
- Employee discounts.
- Referral program.
- Early access to earned wages for hourly associates (outside of CA).
- Optional voluntary benefits including ID theft protection and pet insurance.
Full-Time Only Benefits Eligibility
- Paid Time Off and paid holidays.
- Company-provided life insurance.
- Adoption benefit.
- Disability (short- and long-term).
- Flexible Spending Accounts and Health Savings Account.
- Optional life and dependent life insurance.
- Optional voluntary benefits including accident, critical illness, hospital indemnity insurance, and legal plan.
- Tuition reimbursement.
To support associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725 (less applicable taxes and withholding), for qualified associates who have been with the company for at least one year.
Pay
Base pay is determined by applicant’s skills and experience.