Memory Care Leader
Trilogy Health Services, LLC · Portage, MI · 3 wk ago
HealthcareFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Identify and resolve customer issues efficiently
- Collaborate with cross-functional teams to ensure customer satisfaction
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of relevant experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with customer relationship management systems
- Knowledge of network infrastructure and troubleshooting
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Excellent written and verbal communication skills
- Technical aptitude and ability to learn new technologies quickly
- Customer service orientation
Benefits
- Competitive salary
- Flexible work schedule
- Health insurance
- 401(k) plan
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday through Friday, 9 AM - 5 PM