Memory Care Director - (Connections For Living Director)

About the role

The Connections for Living Director (CFLD) is a compassionate leader responsible for all operations within the Connections for Living (CFL) neighborhood and administers MBK signature programs to meet the specific needs of all CFL residents. The CFLD supervises the CFL team, oversees the implementation of resident service plans, and coordinates specialized services, including wellness programming, memory care dining, environment, family support, team development, and community education on dementia topics.

Responsibilities

• Interview, hire, train, set goals and timelines, monitor and evaluate performance, and provide ongoing coaching for Caregivers, Wellness Program Coordinators, and Activities Assistants.
• Aid in the community marketing effort through positive interactions, acting as a liaison between the community, and families, outside health service providers and other members of the greater community.
• Coordinate and lead family and community education programs, support groups, and external outreach events.
• Ensure ongoing training and education for community team members, in accordance with all governing requirements and MBK policies.
• Avoid changes in the physical or emotional health of the residents, and the department’s ability to meet those needs.
• Work closely with all departments in the community to ensure memory care residents receive all available services to enhance their quality of life.
• Ensure implementation of wellness programming policy and procedure.
• Ensure a full schedule of programs tailored to meet resident needs, 24 hours per day, seven days per week.
• Manage the annual budget, focusing on meeting monthly financial goals, and controlling labor and expenses.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department, including resident rights.
• Perform administrative duties accurately and timely including expense reporting, submission of invoices, team member evaluations, etc.
• Manage the care team staffing, scheduling, and daily assignments to meet all resident needs.
• Maintain on-call rotations and fill in as a Caregiver to ensure continuity of care.
• Manage the key management members acting as Manager on Duty when necessary.

Requirements

• AA or Certificate in Gerontology, Social Services, Business Administration, or a similar field required.
• Bachelor’s degree in Psychology, Social Services, Gerontology, Social Work, Nursing, or Recreational Therapy, highly desirable.
• Certified Dementia Practitioner or other similar certification, highly desirable.
• Current First Aid and CPR Certification required.
• Valid class of driver’s license required by state and valid insurance or reliable method of transportation for resident assessments.
• Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Ability and willingness to work independently without day-to-day oversight and supervision.
• Must present a positive and professional image.

Qualifications

• 1+ years of prior experience working with people with dementia required.
• 1+ prior related work experience functioning in a similar memory care management role with supervisory experience, within a similar industry/work environment, essential.

Skills

• Willingness and ability to effectively manage and respond to resident behaviors, including a wide variety of verbal and physical expressions, while maintaining a safe environment.
• Basic knowledge of Alzheimer’s disease and related dementia.
• Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment.
• Excellent communication skills, including the ability to speak, write, and read English, and must be comfortable with speaking in public settings and presenting to small groups.
• Ability to make sound, independent decisions when circumstances warrant, remain calm, and effectively manage conflicts, stressful, or emergency situations.
• Ability to deal tactfully and professionally with personnel, residents, family members, and guests.
• Strong organizational, problem-solving, and time management skills.

Benefits

Full-time Benefits Include Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%.

Childcare and eldercare assistance.

Flexible spending accounts.

Pay

$72k - $78k annually.

Schedule

Full Time, Tuesday - Saturday, 9am - 5:30pm.