Memory Care and Programming Specialist

About the role

Charter Senior Living is seeking an experienced Memory Care & Programming Specialist to support Memory Care programs and teams across multiple Charter Senior Living communities. This is a regional, field-based position requiring extensive multi-state travel. You will step into communities with different needs and challenges, quickly assess what's working and what needs attention, and provide hands-on leadership, coaching, programming support, and operational guidance. This role is designed for a seasoned Memory Care Director or regional-level senior living leader ready to make an impact across multiple communities.

Responsibilities

• Assess the overall performance and resident experience of Memory Care programs
• Support implementation and execution of Charter's Flourish Memory Care Program
• Evaluate resident programming, engagement, daily structure, and overall program consistency
• Identify opportunities to strengthen Memory Care operations and resident experience
• Provide hands-on coaching and development to Memory Care Directors and community associates
• Train teams on dementia-care practices, resident engagement, and programming expectations
• Support implementation of Montessori-inspired dementia-care and programming approaches
• Partner with Executive Directors, Memory Care leaders, Life Enrichment teams, and other department leaders
• Assist communities experiencing leadership transitions, vacancies, or program challenges
• Help stabilize programs and establish sustainable processes and expectations
• Support onboarding and development of new Memory Care and Programming leaders
• Evaluate whether programming is meaningful, purposeful, resident-centered, and appropriate for residents' abilities
• Identify training and performance gaps and help leaders develop practical solutions
• Support family engagement and resident-satisfaction initiatives
• Assist with program consistency, documentation, compliance, and quality-improvement efforts
• Support survey readiness and adherence to applicable standards
• Help communities strengthen their Memory Care reputation and overall program quality
• Communicate observations, priorities, and recommendations clearly to community and regional leadership
• Follow through to ensure improvement plans translate into sustainable results

Champion Our Flourish Memory Care Program

You will play an important role in helping communities bring Charter's Flourish Memory Care philosophy to life — moving beyond task-based dementia care to create an environment centered on:

• Purpose
• Choice
• Independence
• Connection
• Engagement
• Dignity

You will help community leaders understand not only what great Memory Care programming looks like, but also how to consistently deliver it.

Requirements

• Senior living experience required
• Significant professional experience in Memory Care and dementia care
• Programming/Life Enrichment experience
• Previous experience providing regional, multi-site, or comparable high-level community support
• Strong knowledge of dementia programming and person-centered care
• Understanding of Montessori or Montessori-inspired dementia-care principles
• Demonstrated ability to assess a program and identify opportunities for improvement
• Experience coaching, training, and developing senior living teams
• Strong leadership and interpersonal skills
• Excellent organization, prioritization, and follow-through
• Ability to work independently with limited day-to-day supervision
• Ability to build credibility quickly with new teams and leaders
• Flexibility and adaptability in rapidly changing environments
• Willingness and ability to travel extensively, including extended periods away from home

Preferred qualifications

We're especially interested in candidates who have served as a:

• Memory Care Director
• Regional Memory Care Leader
• Memory Care/Programming Specialist
• Life Enrichment or Programming Director with substantial dementia experience
• Multi-site senior living support leader

Success attributes

• Can enter an unfamiliar community and quickly determine what needs attention first
• Confident enough to make recommendations but collaborative enough to earn buy-in
• Don't wait to be told what to do
• Can work independently while keeping leadership appropriately informed
• Know the difference between a program that looks good on paper and one that residents are actually benefiting from
• Can coach a struggling leader without simply taking over their job
• Understand that sustainable improvement requires developing the community team
• Can pivot when priorities change
• Comfortable moving between strategic assessment and hands-on execution
• Enjoy solving problems and seeing measurable improvement
• Want to influence Memory Care beyond a single community

Travel requirements

This is a true field-based, multi-community support position. Travel is a significant component of the job and may include multi-state assignments and extended periods away from home, depending on community needs. At times, assignments may require being on the road for several weeks at a time. The successful candidate must be genuinely comfortable with extensive travel, adaptable when schedules or community priorities change, able to work effectively and independently while traveling, quick to acclimate to new communities, teams, and leadership styles, organized while managing multiple community priorities, and comfortable moving between assessment, coaching, training, programming, and hands-on support.

Compensation

Salary: $85,000/year

Benefits

• Pay-on-Demand with ZayZoon
• Free medical insurance plan option
• Medical, Dental & Vision Insurance
• Paid Training
• Paid Time Off & Holiday Pay
• Career growth and leadership development opportunities
• Supportive community, regional, and company leadership
• Opportunity to make an impact across multiple Charter communities

Why Charter Senior Living

Our mission is To Enhance the Human Spirit, and that philosophy is central to how we approach Memory Care. Our Core Values: Serve with Heart, Serve with Purpose, Serve with Courage, Have Fun While Serving. For the right leader, this is an opportunity to move from running a great Memory Care program to helping build great Memory Care programs across Charter.