Membership Service Representative (opener)

About the role

Crunch Fitness is the fastest-growing fitness company in the industry, expanding at an unprecedented pace across the globe. We’re looking for a passionate front desk agent to join our team in Michigan and help power our growth. This is an opportunity to learn, grow, and advance your career with a company that invests equally in its people and its product.

Responsibilities

• Create a positive and inclusive environment for members checking in or seeking service at the front desk.
• Generate appointments through member referrals, networking, formal presentations, public demonstrations, master systems, and phone calls.
• Follow up on prospects, conduct gym tours, and enroll them in memberships.
• Be knowledgeable about membership services and gym equipment to effectively inform members and answer questions.
• Continuously sell membership services as part of regular sales presentations.
• Maintain accurate records using Crunch Fitness VFP master systems (TI log, Club Activity, Web Leads, Production Book).
• Conduct daily facility walkthroughs to ensure cleanliness.

Schedule

• Part-time
• 4-hour or 8-hour shifts
• Morning, evening, or other shifts available

Benefits

• Employee discount

Work Location

In person