Membership Retention Agent

Job Duties

• Use a predictive dialing tool to call lapsed members in California, Hawaii, New Mexico, and Texas to renew memberships.
• Invoice memberships sold and process payments.
• Maintain up-to-date knowledge of membership products, features, and benefits.
• Perform other duties and responsibilities as assigned or required.
• Focus on selling memberships, handling sales processes, and resolving obstacles and conflicts.
• Occasionally refer matters to supervision for resolution.

Qualifications

• A high school diploma or GED is required, with a college degree preferred.
• One to three years of sales experience is preferred.
• Professional communication skills, both written and oral, are required.
• The ability to prioritize tasks and assignments is essential.
• Proficiency in Microsoft Office software, including Outlook, Word, and Excel, is required.

Pay

Our Sales Agents start at an hourly rate of $22.00. After completing the training program, full-time Sales Agents who meet sales goals earn on average between $48,400.00 - $59,200.00 annually. Commissioned opportunities are uncapped when exceeding sales goals.

Benefits

• Health coverage for medical, dental, and vision.
• 401(K) savings plan with company match and pension.
• Tuition assistance.
• Floating holidays and paid time off for community volunteer programs.
• Paid parental leave.
• Wellness programs.
• Employee discounts (membership, insurance, travel, entertainment, services, and more).

Schedule

Details about the schedule are not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

Not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.