Membership Director

About the role

We are looking for a Health Club Sales Manager to create exceptional experiences for our members and staff. You will be responsible for assisting with day-to-day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve our revenue and growth goals. You have a passion for health and fitness and love to succeed through others. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off

Responsibilities

• Lead the team with personal lead generation, appointment setting and personal sales
• Teach and train sales team members to be successful in prospecting and sales efforts
• Help maintain gym operational budget
• Assist with membership sales and promotions
• Build long-term member and vendor relationships
• Provide a high-level of customer service to all members and effectively resolve issues
• Ensure gym systems and processes are followed
• Assist in the hiring, training, and scheduling of all gym staff
• Enforce facility rules and regulations, ensuring facility is clean and safe

Qualifications

• Ability to manage and motivate others
• Previous sales experience is a plus
• Strong customer service skills
• CPR Certification
• Industry experience preferred