Membership Director

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Working at Crunch is more than a job—it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch boasts state-of-the-art facilities and mixes fun and fitness to make for the ideal work environment.

About the role

This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The Membership Director will report to the General Manager and Regional Director of Sales, with excellent earning potential through hourly pay, commissions, and bonuses.

Responsibilities

• Hire, train, and develop the sales team under the guidance of the General Manager.
• Provide tools, coaching, and daily motivation to ensure the sales team meets or exceeds individual monthly quotas.
• Create daily task lists and goals to keep the team on pace for performance targets.
• Monitor daily workflow and ensure the monthly sales planner is fully completed.
• Conduct daily meetings with staff to discuss goals and provide support.
• Follow up with staff regarding each tour and presentation.
• Ensure the selling of personal training is offered at the point of sale in line with Crunch’s philosophy.
• Assist in the execution of sales for other sales representatives.
• Coordinate marketing, promotional, and special events with the General Manager.
• Support all new systems and assist with the rollout of new programs.
• Inspect and supervise all prospecting systems to ensure full operation (guest passes, old guest registers, appointments, calls, etc.).
• Reach and surpass team and personal sales goals consistently.
• Prospect via member referrals, Welcome to Crunch forms, cold calls, approved flyers, guest traffic, phone inquiries, street outreach, etc.
• Exhibit extensive knowledge of Crunch’s services and facilities.
• Foster a friendly, professional, and organized atmosphere for members and guests.
• Communicate and enforce all policies, procedures, and standards.
• Attend daily meetings with sales staff, daily “One Minute Meetings” with Club Management, weekly Club Management Meetings, and monthly Marketing Meetings.
• Participate in employee training and/or certifications as decided by the Regional Director of Sales.

Requirements

• 1-year sales management experience preferred.
• 3-5 years of sales experience preferred.
• Exceptional sales skills and a strong desire to succeed and grow.
• Self and team motivator with impeccable customer service skills.
• Strong computer skills (Excel, Word).
• Daily training and development of sales staff.

Pay

Hourly rate up to $20/hr plus monthly commissions and bonuses. Earning potential is up to $120,000 per year, with a base salary range of $41,600–$120,000 annually. Guaranteed added compensation within the first 60 days.

Benefits

• Top compensation plan in the industry.
• Huge growth opportunities across multiple markets.
• Continued fitness and sales education.
• Complimentary gym membership at any nationwide Crunch location.
• Access to great facilities with functional training areas, premier strength equipment, and top-of-the-line cardio equipment.
• Benefits for eligible full-time employees, including group health insurance, disability insurance, life insurance, and others after meeting a waiting period.
• Complimentary dotFIT nutrition program.
• Complimentary CPR/AED re-certifications.
• Semi-annual team activities.
• Annual contests and recognition.
• Discounts on services, products, and more.