Membership Coordinator, Public Media (Public Broadcasting / Development)

About the role

A public media operation serving North Central Florida through TV, FM, and additional radio stations is hiring a Membership Coordinator.

Responsibilities

• Planning, coordinating, and energizing FM and TV pledge drives, including recruiting volunteers, curating premium gifts, and managing on-air and direct-mail outreach
• Maintaining accurate member records in databases, processing contributions, and generating reports to guide future campaigns
• Handling phone, email, and face-to-face interactions, answering benefit questions and providing member support
• Keeping newsletters and social posts current
• Aiding the major gifts team with high-capacity donors, coordinating RSVPs, event setups, and thank-you logistics for events, community tables, and station outreach
• Identifying and nurturing relationships with local partners, including corporate sponsors, foundations, and volunteers, to expand the stations' community presence

Qualifications

• Bachelor's degree or an equivalent combination of education and experience
• Prior nonprofit fundraising and member development experience preferred
• Enthusiasm for the mission of public media
• Ability to handle multiple tasks, projects, and priorities effectively
• Strong interpersonal communication skills, maintaining a professional demeanor when interacting with members, volunteers, and staff
• Exceptional written and verbal communication skills
• Knowledge of software designed for public media, including Allegiance, Mvault, Forest Direct, Viability, and Microsoft programs preferred
• Familiarity with donor databases, contact management systems, and tracking systems preferred

Skills

• Valid driver's license and willingness to travel

Benefits

• Comprehensive medical coverage
• Tuition assistance through the university's employee education program
• Professional development training
• Generous leave policy
• Campus discounts