Membership Advisor

Position Overview

The purpose of the Membership Advisor is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro sessions. The Membership Advisor will also assist with retaining current members. Fitness knowledge or background is preferred but not required.

Requirements

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use the Club Ready software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be have excellent communication skills in person, via phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Outgoing
• Loves fitness/wellness
• Is detail oriented
• Knows the community/area
• Wants to be the face of the company
• Has worked for commission before

Responsibilities

• Aid the General Manager with the sales process of lead generation, follow up, and close
• Book and confirm intro stretches
• Manage the front desk to greet and check-in clients and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) as needed to promote the club
• Ensure studio is clean and tidy
• Other duties as assigned

Compensation & Perks

• Competitive compensation
• Free Stretches
• Commission paid on sales
• Opportunity for growth