Membership Account Specialist II

Responsibilities

• Processes billing, audit, maintain and produce membership lists and labels as requested by various staff.
• Compile, process, maintain and update membership application records, revocations, terminations, dues deductions, adjustments and various other types of information on-line and maintain applicable hard copy information.
• Audit and reconcile dues as per Local 521 various contracts - Update Unionware and run reports/queries.
• Maintain and update on-line mailing and membership lists; process Steward assessments and update information.
• Analyze inconsistencies in membership status and dues/fees deduction, including: a) identifying problems; b) researching data within the office; c) calling jurisdiction/employer, employees or other sources; and, d) follow through by reporting to supervisor or following appropriate procedures by making routine demands of the Employer.
• Communicate, follow up with employers, demand reports, payment status and improvement on internal control. Alerts supervisor to problems timely.
• May assist in operating bulk-mail.

Qualifications

• Advanced office practices and procedures; advanced data processing, use of computer, IO- key/calculator and familiar with any new innovative tools for membership database tool.
• Perform effectively under pressure and with interruptions, with limited supervision.
• Learn the tasks and procedures of the lower-level assignment for the accountant position.
• Learn quickly specific operations within the office.
• Meet and deal tactfully and courteously with members, vendors and others to receive and import information.
• Perform research on membership related tasks and/or assignments.
• Ability to integrate and adopt new tools and programs that will support membership work.
• Ability to lead the project and assignment.

Additional Requirements

• Must possess a valid California driver’s license; must pass a DMV check and have a good driving record.

Compensation and Benefits

Pay commensurate with experience. SEIU Local 521 employees enjoy top notch benefits including fully employer-paid family health, dental and vision insurance; a generous leave package; fully employer-paid defined benefit pension plan; 401(K); flexible savings accounts for annual health and childcare expenses; $200,000 life insurance plan; and other benefits outlined in the policies of SEIU 521.

About the Role

This position is open until filled; however, the posting/acceptance of applications may close at any time.

Schedule

N/A

Benefits

SEIU Local 521 employees enjoy top notch benefits including fully employer-paid family health, dental and vision insurance; a generous leave package; fully employer-paid defined benefit pension plan; 401(K); flexible savings accounts for annual health and childcare expenses; $200,000 life insurance plan; and other benefits outlined in the policies of SEIU 521.

Pay

Pay commensurate with experience.