Member Workflow / Helpdesk Agent - Oklahoma City, OK (On-site)

Summary

The qualified candidate will be responsible for assisting members applying for Medicaid services through the member portal. Their responsibilities will be to provide friendly and general technical support to the callers as they navigate through the online application and assist with user/password resets.

What we're looking for

- Outstanding customer service with call center background a plus - Ability to multitask and work with multiple computer applications - Good internet service is required for all positions - Experience working with client company products and services - Bilingual a plus

What you should expect in this role

- This is an on-site position (5 days/week) at out Oklahoma City, OK Office. - Address: 2401 NW 23rd Street, Suite 11, Oklahoma City, OK 73107

Pay

The pay range for this position is $35,360.00 - $40,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.