Member Support Team: Valley
The Alaska Club · Wasilla, AK · 1 wk ago
Full-time
About the role
The role involves providing exceptional customer support to members of The Alaska Club in the Valley area.
Responsibilities
- Handle member inquiries via phone and email
- Resolve member issues and complaints efficiently
- Update member records and maintain accurate information
- Follow up with members to ensure satisfaction
Requirements
- Bachelor’s degree in a related field
- At least 2 years of customer service experience
- Excellent communication skills
- Proficient in Microsoft Office Suite
Qualifications
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Flexible schedule to accommodate evening and weekend shifts
Skills
- Customer service skills
- Technical proficiency with CRM systems
- Effective written and verbal communication
Benefits
- Comprehensive health insurance
- Paid time off
- Professional development opportunities
Pay
Competitive salary based on experience and qualifications.
Schedule
Variable schedule to include evenings and weekends.
* Fields Are Required
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