Member Support Specialist

Casual Role

This role requires early mornings, evenings, and weekends.

Responsibilities

• Visually inspect equipment prior to the beginning of class to ensure it is in good working order and safe to use.
• Responsible for maintaining the cleanliness of the studio and returning equipment to standards set by studio management.
• Participate in networking/community events and studio promotions to generate new business.
• Stay up to date with and implement FS8 brand and athletics standards at all times.
• Work the front desk, establish relationships with current and future members, make sales phone calls, and follow up on member inquiries.
• Stock laundry, studio supplies, and roll towels in preparation for classes.
• Show willingness to adapt to new developments in the fitness industry.
• Represent the brand professionally and maintain a positive presence in the studio.

Requirements

• Valid CPR and First Aid Certificate.
• Excellent customer service skills.
• Professional and effective communication skills.
• In-depth understanding of the benefits of Pilates, Tone, and Yoga.
• Passion for learning and attending continued education training.
• Punctual and reliable.