Member Support: Juneau Downtown (Evenings)

About the role

The successful candidate will play a key role in enhancing member engagement and satisfaction at the Juneau Downtown location. Responsibilities include managing member interactions, organizing events, and providing exceptional customer service.

Responsibilities

• Manage member interactions through phone and email
• Organize and execute member events
• Provide exceptional customer service
• Collaborate with team members to improve member experiences

Requirements

• Proven experience in customer service
• Strong organizational skills
• Excellent communication skills
• Ability to work flexible hours including evenings

Qualifications

• Bachelor’s degree in a related field (optional)
• Experience in a similar role
• Proficiency in Microsoft Office Suite

Skills

• Customer service skills
• Event planning and coordination
• Communication and interpersonal skills
• Flexibility to work evenings

Benefits

• Competitive salary
• Potential for advancement within the organization
• Flexible schedule
• Professional development opportunities

Pay

• $20-$25 per hour based on experience

Schedule

• Evening shifts available