Member Strategy Manager (1139045)

About the role

The Member Strategy Manager (CPA Programs & Engagement) is responsible for developing and executing strategies to improve member engagement, retention, and growth. They will build strong relationships with CPA firms, members, employers, and industry leaders, lead cross-functional projects and initiatives, and manage sponsorship and member benefit partnerships.

Responsibilities

• Develop and execute strategies to improve member engagement, retention, and growth.
• Build strong relationships with CPA firms, members, employers, and industry leaders.
• Lead cross-functional projects and initiatives from planning through execution.
• Oversee member programs, committees, volunteer groups, and professional development initiatives.
• Analyze membership, engagement, and participation trends to identify opportunities and make strategic recommendations.
• Partner with internal teams to develop programs, content, and services aligned with member needs.
• Manage sponsorship and member benefit partnerships.
• Present insights and recommendations to leadership and key stakeholders.
• Supervise one direct report and provide leadership, coaching, and development.

Requirements

• Active CPA required.
• Bachelor's degree in Business, Accounting, Communications, Organizational Development, or related field.
• Approximately 5+ years of relevant professional experience.
• Background in public accounting, accounting advisory, consulting, project management, program management, or business strategy.
• Strong relationship-building and stakeholder management skills.
• Experience leading projects, programs, or strategic initiatives.
• Excellent communication and presentation abilities.
• Comfortable working independently and influencing across multiple teams.
• Knowledge of the CPA profession, CPE requirements, and accounting industry trends.

Qualifications

• Active CPA required.
• Bachelor's degree in Business, Accounting, Communications, Organizational Development, or related field.
• Approximately 5+ years of relevant professional experience.
• Background in public accounting, accounting advisory, consulting, project management, program management, or business strategy.
• Strong relationship-building and stakeholder management skills.
• Experience leading projects, programs, or strategic initiatives.
• Excellent communication and presentation abilities.
• Comfortable working independently and influencing across multiple teams.
• Knowledge of the CPA profession, CPE requirements, and accounting industry trends.

Skills

• Strategic thinking and problem-solving.
• Project management and leadership skills.
• Excellent communication and presentation abilities.
• Relationship building and stakeholder management.
• Member engagement and retention strategies.
• CPA knowledge and industry trends.

Benefits

Flexible compensation based on experience.

Remote work environment with minimal office attendance requirements.

Travel expenses are reimbursed.

High-visibility, client-facing role with significant interaction across the accounting community.

Opportunity to influence strategy, member experience, and organizational growth while remaining closely connected to the CPA profession.

Pay

$115,000.00 USD Annually - $120,000.00 USD Annually

Schedule

Approximately 30% travel (events, member meetings, industry engagement)