Member Specialist New Location – Visalia, CA Hiring Event
Position Summary
Join the Founding Team at Sam’s Club Visalia! Hiring Event Location: 300 South Court Street, Visalia CA 93291 Be part of something extraordinary from day one. Sam’s Club is opening a brand-new club in Visalia, CA, and we’re looking for friendly, dependable, and member-focused individuals to help bring it to life. As a founding associate, you’ll have the unique opportunity to shape the member experience, build relationships, and help create a culture of excellence from the ground up. If you enjoy helping people, solving problems, and creating a positive experience, this could be the perfect opportunity for you.
What you'll do...
Create a Seamless and Positive Member Experience As a Member Specialist at Sam’s Club, you’ll play a key role in delivering exceptional service at the front of the club. From assisting with purchases and returns to helping members navigate self-service technology, your support helps ensure every member has a smooth and enjoyable experience. In this role, you’ll spend your day supporting checkout and entrance/exit areas, assisting members with purchases and questions, resolving issues, and maintaining a safe, organized environment.
What You’ll Love About This Role
- Be part of a brand-new club opening and help build something from the ground up
- Work in a member-facing role where you make a direct impact every day
- Build relationships and create positive experiences for members
- Work alongside a supportive team that values service, collaboration, and growth
- Grow your career with one of the world’s leading retailers through training and development opportunities
Why Sam’s Club?
- Competitive pay and performance-based bonus awards
- Comprehensive benefits including health benefits, financial benefits, and paid time off
- Career advancement opportunities and access to Live Better U, our company-paid education program
What You’ll Do
- Provide exceptional member service by greeting members and identifying their needs
- Process purchases, returns, refunds, and exchanges according to company policies
- Aid members with self-service technology and checkout processes
- Maintain clean, organized, and efficient checkout, entrance, and exit areas
- Verify memberships, review receipts, and support asset protection procedures
- Resolve member issues and concerns with professionalism and care
- Promote Sam’s Club products, services, and memberships
- Aid with merchandise organization, zoning, and maintaining a member-ready environment
Minimum Qualifications
- Retail experience including operating front end equipment (for example, cash register)
- Working with mobile retail applications
Preferred Qualifications
- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Primary Location
4545 S MOONEY BLVD, VISALIA, CA 93277-0000, United States of America